TRUE RELATIONSHIPS
When we talk about having good relationships with our clients, we don’t just mean that we are friendly, that we remember birthdays, or that we enjoy sociable conversations (although we like those, too). It means we work hard to develop trust, rapport and respect, to understand what’s important to each of our clients: why they do what they do, what they are striving for, and how can we make a difference. Strong relationships are the foundation of everything that we do.
Don’t just take it from us, however. We’ll let our clients do the talking…
“I had no prior experience of Drummond Laurie or their team until last year when we had a need for some help with the production of monthly management accounts for one of our group companies. Our reporting deadlines are very tight, however, Drummond Laurie have been able to not only meet these every month but in addition they have been able to make the whole process more efficient, which has reduced the time taken and our costs too. In my experience to date, the team at Drummond Laurie are professional and efficient in what they do and have also been friendly and easy to get along with. I would not hesitate to recommend them to any similar business in need of on-going accounting services.”
IAN KING, CARRON PHOENIX LTD
“David has been my accountant for more than 15 years and he is surrounded by a team of professionals. However, the real value he brings to the table is his real-world business experience having worked as the Finance Director in a successful SME for a number of years.
“Thus he’s not only good at helping his clients count their beans, but he has hands-on experience of how hard it is to acquire and keep at least some of these beans in the first place. If you’re thinking of switching your accountant, I really can’t recommend them highly enough. So stop reading and go do it!”
GORDON COULTER, EXMOS LTD.
We have worked together with Drummond Laurie since 2013 and we are more than satisfied with the support provided to our business. It is important for a family business to have a strong relationship with their accountants and business advisers, and this is provided throughout the year by the Drummond Laurie team with a quarterly management accounts and advisory service, and year-end accounts and tax compliance. We would recommend their services to any prospective clients – they are always responsive and happy to assist with any queries we may have.
STUART SCOTT, MANAGING DIRECTOR, JAMES SCOTT & SONS (KITCHEN EQUIPMENT) LIMITED
Our local family business started in 2003 with the acquisition of Hotel Cladhan in Falkirk and has grown to include three further hotels while significantly investing in the town centre and people of Falkirk. The Drummond Laurie team have been with us every step of the way, effectively acting as an outsourced finance function and providing timely business advice across the years. This allows my team to focus on what they do best in our core business and ensures that we have accurate up to date financial information to make key decisions, while I am always comfortable that the complexities and deadlines of the accounting and tax regulations are being managed effectively.
DOUGLAS HANNIGAN, HANNIGAN HOTELS
After talking on my well established family business the first thing I was keen to do was get a first class accountancy firm appointed to guide, support and help me with all accounting activities. Drummond Laurie came highly recommended by a friend who’s used them for many years.
From my initial contact with reception, admin team and meeting with my accounting manager it became very clear why they’re so highly regarded. With their support, advice and expert knowledge guiding me in all financial matters
I have been with Drummond and Laurie for the past 4 years any accountancy/ vat/ payroll queries are dealt with efficiently, they offer an annual face-face meeting to discuss the previous years accounts offering support and guidance and giving first class accountancy advice foot going forward which is advantageous for both out business and personal taxes.
JANE ROSS, THOMAS BURNS & SON LTD
“Before I engaged the team at Drummond Laurie I wasn’t aware of the level of client service that I should receive from my accountant. They have surpassed my expectations and been a great addition to my business.”
CRAIG DONNELLY, GOLF PROFESSIONAL
COWIE PANEL PROCESSORS
I have known the Drummond Laurie team for a number of years through working well together at Falkirk Football Club, and when we decided to change accountants in 2017, I had no hesitation in engaging Drummond Laurie’s services. They are always available to provide their expertise and advice as we negotiate the various complicated rules and regulations of limited companies and charities, whether it be related to audit, accounts or tax.
RONNIE BATEMAN, MANAGING DIRECTOR – COWIE PANEL PROCESSORS LIMITED
TRUSTEE – COWIE COMMUNITY ENTERPRISES LIMITED
THE LAMB FAMILY
As a family we have been involved in varied businesses covering farming, holiday rentals and retail. Having dealt with Ian and his colleagues for many years we have always found them to be approachable, offering sound business advice.
By using their payroll and outsourcing services it allowed us to concentrate on developing our business and when the time came to sell, Ian was on hand to guide us through the process.
Over the years we have never hesitated to refer them to other business associates.
RICHARD & FIONA LAMB